Your destination for Under the Sun® watches - fast, free tracked shipping w/ FedEx Express available worldwide free tracked shipping w/ FedEx Express worldwide

delivery & returns

All purchase deliveries are tracked & free of charge, anywhere in the world.


Deliveries

All purchases made through www.underthesun.co.nz are sent via tracked shipping to any destination in the world. Our preferred carrier for international shipments is FedEx Express and for all New Zealand purchases our carrier of choice is Poste Haste Couriers.

+ All purchases are sent free of charge
+ All deliveries are tracked and must be signed for by the purchaser
+ Our tracking service will be provided to you upon delivery of your purchase
+ We are available Monday - Friday 9am - 5pm PST with any questions you may have regarding your order.

We are committed to bringing you the fastest service possible and will always endeavour to have your purchase sent out within 24 hours of confirmation of your order. During periods of high demand there may be a delay in the processing of your order at which time you will be informed of the perceived execution of your order

Returns

If for any reason at all you are not satisfied with your purchase, you are eleigible to return the timepiece(s) within 14 days of signing for delivery. Return shipping is paid by the purchaser and will also require some form of tracking. The right applies only in the case that the product and its original packaging can be returned in the same condition as when received. If purchasers choose to return an order they need to contact us in order to get an address to send the goods to.

+ All returns must be acknowledged within 14 days of signing for delivery
+ An item may only be returned if it is in its original and resaleable condition.
+ Returned items require some form of tracking
+ Sale items are non-refundable

As with our deliveries we are committed to offering the best service possible and will endeavour to alleviate any concerns you may have.